Privacy Policy

Privacy Policy & Notice of Privacy Practices
The Play & Say SC
A DBA of Dunn Right Therapies LLC
Effective Date: August 6, 2025

Introduction

At The Play & Say SC, we are committed to protecting the privacy of our clients and their families. This Privacy Policy and Notice of Privacy Practices describes how we collect, use, and safeguard your information in accordance with federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). This policy applies to both in-person and telehealth services.

Information We Collect

We may collect the following types of information:

Child's name, date of birth, and demographic information
Parent/guardian contact information
Medical history, developmental information, and treatment notes
Health insurance information (if applicable)
Payment and billing details
Audio/video during teletherapy sessions
Information submitted through our website (contact forms, scheduling tools)

How We Use Your Information

We may use your information for the following purposes:

To provide evaluation and treatment services
For billing and payment processing
To communicate with families regarding appointments and services
To coordinate care with other professionals (with consent)
For administrative and operational purposes (e.g., scheduling, record keeping)
To comply with legal obligations

Sharing of Information

We do not sell or share your personal or health information with third parties for marketing purposes. We may share information with:

Authorized health professionals involved in your child’s care
Insurance providers (if applicable and consented)
Third-party service providers for secure data storage or teletherapy platforms (HIPAA-compliant only)
Legal authorities as required by law (e.g., child abuse reporting, court orders)

Teletherapy-Specific Privacy

For teletherapy services:

Sessions are conducted via a secure, HIPAA-compliant platform
Sessions may not be recorded without written consent
Families are responsible for maintaining privacy on their end (quiet space, secure internet, etc.)

Your Rights Under HIPAA

You have the right to:

Request a copy of your child’s health records
Request corrections to inaccurate information
Request restrictions on how your information is used or shared
Receive a list of disclosures we have made
File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us at:

The Play & Say SC
Email: elladunn@playandsaysc.com
Phone: 845-536-4179
Address: 446 Patterdale Trail Greenville, SC 29611

Data Security

We implement appropriate administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Website Privacy

When you visit our website, we may collect non-personal data such as browser type, IP address, and pages visited. We use this information to improve our services and site functionality. Any personal data submitted via contact forms is treated with the same privacy protections described above.

Updates to This Policy

We may update this policy periodically. The revised version will be posted on our website with the updated effective date.

Questions or Concerns?

If you have any questions about this Privacy Policy, please contact us using the information above.